Insight - David Lloyd Owen
- From: Vol 10, Issue 6 (June 2009)
- Category: Analysis
- Region: Unspecified
- Related Companies: Aguas Andinas, Manila Water Company, Public Utilities Board and South West Water
When it comes to public vs private services, the customer remains unheard.
Reflecting on various conferences, forums and publications during this year, it is evident that there is a yawning void unaddressed by the megaphone-directed dialogue between supporters of the private sector and supporters of publicly-owned water and wastewater services: that is, serving the public.
According to the anti-‘privatisation’ brigade, the three cardinal sins being committed by the private sector are ...
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