David Lloyd Owen - Outsourcing outsourced
- From: Vol 11, Issue 9 (September 2010)
- Category: Analysis
- Region: Europe
- Country: United Kingdom
- Related Companies: Dwr Cymru, Glas Cymru, Kelda and Ofwat
Glas Cymru highlights the limits of outsourcing.
When Glas Cymru lined up its refinancing of Dwr Cymru Welsh Water (DCWW) in 2001, outsourcing its operating and capital programmes was a central element for the credit rating process. It was widely assumed at the time that the outsourcing programme was about improving efficiency. To some extent it was, but its primary purpose was to rebalance risk, so that ...
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